About Helplines NI

Helplines NI is a membership–led organisation consisting of over 30 different helplines operating across Northern Ireland. The helplines provide a variety of vital support services including, information, advice, counselling, a listening ear and be-friending, and offer immediate support to those with a wide-range of health and wellbeing needs, often for those who are the most vulnerable in our community. Many of the services take place over the phone, but some can help via email, text and in some cases with live web-chat.

Not all helplines are free to call, so please check each website for more information.

From 1 July 2015 all numbers starting 0800 or 0808 were made free for consumers to call from mobile phones as they were from landlines. This change only affected 0800 and 0808 numbers.

To find out how the cost of calling other ‘service’ numbers has changed starting 084, 087, 09 and 118 - please visit: Ofcom Consumer Advice

For all enquiries please contact Claire O'Prey at:claire.oprey@belfasttrust.hscni.net