About Helplines NI
Helplines NI is a membership–led organisation consisting of over 30 different helplines operating across Northern Ireland. The helplines provide a variety of vital support services including, information, advice, counselling, a listening ear and be-friending, and offer immediate support to those with a wide-range of health and wellbeing needs, often for those who are the most vulnerable in our community. Many of the services take place over the phone, but some can help via email, text and in some cases with live web-chat.
Not all helplines are free to call, so please check each website for more information.
From 1 July 2015 all numbers starting 0800 or 0808 were made free for consumers to call from mobile phones as they were from landlines. This change only affected 0800 and 0808 numbers.
To find out how the cost of calling other ‘service’ numbers has changed starting 084, 087, 09 and 118 - please visit: Ofcom Consumer Advice
For all enquiries please contact Claire O'Prey at:claire.oprey@belfasttrust.hscni.net
Helplines NI Awareness Day 2025
Listening, Supporting, Empowering - Working Together to
Guide You Through Life's Challenges.
Join us for Helplines NI Awareness Day 2025 – a day dedicated to raising awareness, fostering connections, and celebrating the vital work of helplines across Northern Ireland.
About the Event
This year, our theme is Mental Health & Emotional Well-being, a crucial topic that resonates across all helpline services. We are delighted to welcome Siobhan O’Neill, Mental Health Champion, as our key speaker, who will share valuable insights on the importance of emotional well-being and the role of helplines in supporting those in need. The event will highlight the invaluable impact of helplines, showcasing how they provide support, guidance, and comfort to individuals facing challenges.
Who Should Attend?
Whether you're a health professional, service user, community leader, or simply someone who wants to learn more about the support available, this event is for you. Together, we can break down stigma, promote awareness, and ensure that everyone knows where to turn for help.
© 2025